Terms of Service
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer" or "You") and VAVIROA ("we", "us", or "our"), a brand specializing in bohemian style women's clothing (including Boho Tops, Boho Dresses, Boho Pants, and Boho Jackets). By accessing, browsing, or purchasing products from our Shopify independent store (the "Store"), you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Shipping Policy. These Terms apply to all users of the Store, including customers who purchase products, visitors who browse the Store, and anyone who interacts with our services. Effective Date: April 22, 2026.
1. Acceptance of Terms
By using the Store, creating an account, or placing an order, you confirm that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are accessing or using the Store on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms. If you do not agree to any part of these Terms, you must not use the Store or purchase our products. These Terms supersede any prior agreements between you and VAVIROA regarding the use of the Store or our products.
2. Account Registration and Responsibilities
To access certain features of the Store (such as order tracking, saved addresses, and order history), you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update this information as needed. You are solely responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. VAVIROA will not be liable for any loss or damage arising from your failure to comply with this section.
For European customers, we comply with the General Data Protection Regulation (GDPR) and do not require mandatory account creation for purchases—you may choose to shop as a guest, which is the most privacy-protective option for completing transactions.
3. Product Information and Orders
We strive to provide accurate and up-to-date information about our products (including descriptions, sizes, colors, and prices) on the Store. However, we do not warrant that product descriptions, images, or other content on the Store are error-free, complete, or current. Slight variations in color, fabric, or design may occur due to manufacturing processes or screen display differences. All product prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to correct any pricing errors and to cancel orders placed at an incorrect price, even if the order has been confirmed.
When you place an order through the Store, you are making an offer to purchase the selected products at the listed price, subject to these Terms. We reserve the right to accept or reject your order for any reason, including but not limited to: product unavailability, pricing errors, suspected fraud, or non-compliance with these Terms. If we reject your order, we will notify you via email and issue a full refund if you have already made a payment.
4. Payment Terms
All payments must be made through the payment methods accepted on the Store (e.g., credit card, PayPal). By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate. We use secure payment processors to protect your payment information, and we do not store your full credit card details. Payment is due at the time of order placement. We reserve the right to charge additional fees for late payments or failed transactions, where permitted by law. For US customers, our payment practices comply with the Online Consumer Protection Act, ensuring transparency and fairness in all transaction-related terms.
5. Shipping and Delivery
Shipping terms are governed by our separate Shipping Policy, which is incorporated into these Terms by reference. By placing an order, you agree to the terms outlined in our Shipping Policy, including shipping costs, delivery timeframes, and potential delays (e.g., holidays, extreme weather, Black Friday). We are not liable for any delays in delivery caused by third-party carriers, customs authorities, or circumstances beyond our control. For European customers, customs duties, taxes, and import fees are your sole responsibility and are not included in the order total or shipping fees.
6. Returns and Refunds
Our return and refund policy applies to all purchases and is designed to be fair and transparent for both US and European customers. You may return unused, unworn, and unwashed products (with all original tags and packaging intact) within 30 days of delivery for a refund or exchange. Customized or personalized products are non-returnable and non-refundable unless they are defective. To initiate a return, you must contact our customer service team to request a return authorization. Shipping costs for returns are the responsibility of the customer, unless the return is due to a defective product or an error on our part. Refunds will be processed within 5-7 business days of receiving and inspecting the returned product, and will be issued to the original payment method.
7. Intellectual Property Rights
All intellectual property rights in the Store (including but not limited to trademarks, logos, product designs, images, text, and software) are owned by VAVIROA or our licensors. You may not copy, reproduce, distribute, modify, display, or use any of these intellectual property rights without our prior written permission. All content on the Store is protected by copyright law, and unauthorized use may constitute a violation of our rights and applicable law. Your use of the Store does not grant you any ownership rights in our intellectual property.
8. Prohibited Uses
You agree not to use the Store for any unlawful or prohibited purpose, including but not limited to: (a) violating any applicable laws, regulations, or these Terms; (b) engaging in fraudulent, deceptive, or misleading practices; (c) uploading or transmitting harmful, offensive, or inappropriate content; (d) attempting to access or hack the Store’s systems or databases; (e) using the Store to spam or harass others; (f) reselling our products for commercial gain without our permission; and (g) interfering with the operation of the Store or other users’ access to the Store. We reserve the right to terminate your access to the Store if you violate these prohibited uses.
9. Limitation of Liability
To the maximum extent permitted by applicable law, VAVIROA shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to loss of profits, loss of data, or damage to reputation) arising from your use of the Store, purchase of our products, or any breach of these Terms. Our total liability to you for any claim arising from these Terms or your use of the Store shall not exceed the total amount you paid for the products in question. This limitation of liability applies even if we have been advised of the possibility of such damages. Nothing in these Terms shall exclude or limit our liability for fraud, gross negligence, or any other liability that cannot be excluded by law under US or EU regulations.
10. Data Protection and Privacy
We are committed to protecting your personal data. Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which complies with both US privacy laws and the EU GDPR. By using the Store, you consent to the collection and processing of your personal data as outlined in our Privacy Policy. For European customers, you have the right to access, correct, or delete your personal data, and to withdraw consent for marketing communications, in accordance with GDPR requirements.
11. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the Store, and we will notify you of significant changes via email (if you have an account) or by posting a notice on the Store’s homepage. Your continued use of the Store after the changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically for any updates. Any modified terms will supersede the previous version and govern all subsequent interactions with the Store.
12. Termination
We may terminate or suspend your access to the Store, your account, or any of our services at any time, without prior notice, if you violate these Terms, engage in fraudulent or unlawful activity, or if we determine that your use of the Store is harmful to our business or other users. Upon termination, you will no longer have access to your account or the Store’s features, and we may retain your personal data in accordance with our Privacy Policy and applicable law. You may terminate your account at any time by contacting our customer service team. Termination of your account will not affect any rights or obligations that have already arisen under these Terms.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. For customers in the European Union, these Terms shall also comply with applicable EU laws and regulations (including GDPR and consumer protection laws). Any dispute arising out of or in connection with these Terms, your use of the Store, or your purchase of our products shall first be resolved through good-faith negotiation between you and VAVIROA. If the dispute cannot be resolved through negotiation, either party may file a claim in the competent courts of the State of Delaware (for US customers) or the competent courts of your country of residence (for EU customers), as applicable. For US customers, disputes are also subject to the enforcement provisions of the Online Consumer Protection Act.
14. Contact Information
If you have any questions, concerns, or disputes regarding these Terms or the Store, please contact our customer service team at [your email address] or [your phone number]. We will respond to your inquiry within 2-3 business days and work to resolve any issues promptly. This contact information is also provided for any GDPR-related requests from European customers, including data access or deletion requests.
By using the VAVIROA Store, you acknowledge that you have read, understood, and agreed to all of these Terms of Service, effective as of April 22, 2026. Thank you for choosing VAVIROA for your bohemian fashion needs.